Juan Said:

Should i continue my career as a Sales Manger in a call centre?

We Answered:

You can do whatever you want to do. Life is not that hard - If you want to make a career change, JUST DO IT, like Nike says!

Valerie Said:

Do you think call centers are here to stay in India?

We Answered:

I hope not. I can't understand a damn word people say when I'm trying to get help with something.

Dana Said:

is bpo or call centre good career option?

We Answered:

It's a better carrier option because its a fast growing organisation both officially & economically.and if you like to interact with people and also making fast money this will be a destiny.BPO industry has opened doors for a bright future and promising career i would like to join a good bpo company, so that i can enhance my communication skills as well professional skills,as these skills are the building blocks
of a successful career.

Ben Said:

To anyone/everyone working in call centers: what are the benefits? career growth rate?

We Answered:

It sucks!

Your managers watch everything.
Average call time, time on hold and time off line.

The sales quotas are so hard to meet there is major pressure on every call. You really have to lie to the customers and hope they don't figure it out before they get done with the Third Party Verifier.

It is hard to sleep at night because of the guilt of scamming customers into things they really don't need.

Eileen Said:

What do you think of having a career in a call center?

We Answered:

Be prepared to be yelled at. A lot. good luck and don't call me!